Privacy Policy
Explorer ERP is an institution-managed educational and administrative application operated by Explorer Group of Colleges / Explorer College. This policy explains how information is processed when students, teachers and authorized staff use the application.
1. Information We Process
Depending on the user’s role and available College records, Explorer ERP may process:
- Name, institutional login ID, roll number or teacher/employee ID.
- Father, guardian and contact information maintained by the College.
- Profile photograph and account information.
- Session, program, stage, section, subject and teacher assignments.
- Attendance, check-in/check-out and authorized correction records.
- Academic results, marks and performance information.
- Fee, payment, fine, exemption and related administrative records.
- Date sheets, syllabus breakups, weekly plans and lesson plans.
- Notices, class-chat messages, attachments and voice notes.
- Information submitted through support or record-correction requests.
- Limited technical and security logs required to operate and protect the service.
2. How Information Is Used
Information is processed to:
- Authenticate users and protect institutional accounts.
- Provide academic and administrative services.
- Manage attendance, results, fees, fines and academic planning.
- Enable authorized College and class communication.
- Respond to support, correction and security requests.
- Meet legitimate institutional, legal and record-keeping obligations.
3. App Permissions and User-Selected Content
- Camera, photos or files are accessed only when a user selects, captures or uploads permitted content.
- The microphone is used only when a user intentionally records a voice note.
- Phone fingerprint or face authentication is handled locally by Android. Explorer ERP does not receive or store the phone’s biometric template.
- The current application does not use location for mobile attendance. Geo-attendance remains disabled.
4. Attendance Devices
Where biometric attendance-machine integration is enabled by the College, Explorer ERP may receive a mapped machine user ID, attendance event date/time and calculated attendance status. Raw fingerprints and biometric templates are not received or stored by the Explorer ERP mobile application or its WordPress system. Biometric templates remain on the authorized attendance device.
5. Class Communication
Class-chat messages, attachments and voice notes are available only within the relevant authorized class or institutional scope. Such content may also be accessible to authorized administrators for moderation, support, safety and institutional management.
6. Sharing of Information
Explorer College does not sell personal information and Explorer ERP contains no advertising.
Information may be processed or disclosed only:
- To authorized College staff according to their assigned role.
- To service or hosting providers necessary to operate and secure the system.
- When required by law, regulation or a competent authority.
- To protect users, institutional records or the security of the service.
Information is not shared for targeted advertising.
7. Security
Explorer College uses reasonable administrative and technical safeguards, including authentication, role-based access, secure communication and access restrictions. No online system can guarantee absolute security. Users should keep their credentials confidential and report suspected unauthorized access immediately.
8. Retention, Correction and Deletion
Explorer ERP does not provide public self-registration. Accounts are issued and managed by the College.
A student, teacher, staff member, or the parent/guardian of an eligible minor may request access, correction, deactivation or deletion by emailing principal@explorercolleges.edu.pk. The request should include the person’s name, Student/Teacher ID and registered contact information. Identity will be verified before action is taken.
Information that is not legitimately required will be deleted or anonymized within a reasonable processing period. Official academic, examination, attendance, financial, disciplinary, audit or legal records may be retained where required for legitimate institutional or legal purposes. Account deactivation does not automatically mean deletion of required official records.
9. Students and Minors
Explorer ERP is an institution-managed educational service for enrolled students, teachers and authorized staff. Information relating to minor students is processed for legitimate educational administration. Parents or guardians may contact the College regarding their child’s information.
10. External Links
Explorer ERP may provide user-initiated links to the College website, social-media pages, maps, telephone, WhatsApp or other external services. External services operate under their own terms and privacy policies.
11. Changes to This Policy
This policy may be updated when the application, legal requirements or institutional practices change. The latest version and effective date will remain available on this page.
12. Contact Us
Explorer Group of Colleges / Explorer College
Jinnah Garden, Japan Road, Islamabad, Pakistan
Email:
principal@explorercolleges.edu.pk